Start your office administration career on the right foot when you learn the skills every office administrator needs. Some have these skills naturally, but don’t panic if you’re not one of them. It’s quite easy to learn. You’ll be a top candidate in no time.
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Skills Every Office Administrator Needs
Office admin professionals are there to support the members of an organisation. This is a very important job, which means employers have to know that you’ll be able to get the job done. So here are the top skills every office administrator needs. Add them to your CV and watch the job interview offers roll in!
- Communication
- Organisational skills
- Time management
- Computer skills
- Bookkeeping
- Problem-solving
- Customer service
Communication
In this career, you’ll be working with many people, from management to suppliers. You’ll be the voice of the company. So you need strong communication skills in order to organise meetings, solve problems or give instructions. This includes both written and verbal skills.
Organisational Skills
Your job will be to make sure the office runs smoothly. This involves having great organising skills. You’ll have to order supplies, plan events, manage calendars and make travel arrangements. When everything is in order, people are more productive and the company runs at its best.
Time Management
As an office administrator, you’ll have many tasks to complete at the same time. There’ll be strict deadlines as well as unexpected crises to deal with. With top notch time management skills, you’ll be able to make sure there’s time to do everything.
Computer Skills
Basic computer skills, such as Microsoft Office and Google Workspace are important to have on your CV. It will be almost impossible to do all your duties without a computer. Not to mention that there are many digital programmes out there that can make your job easier.
Bookkeeping
Sometimes, office administrators will be put in charge of doing basic bookkeeping. You might have to keep track of expenses, create invoices or even put together financial reports. But don’t panic too much about this. For more complicated tasks (like filing taxes), the organisation will hire a professional.
Problem-solving
Your main job is to solve problems in the office. If the internet stops working or the water goes out, you are responsible for calling the right people to get it fixed. This also means you’ll need to be able to work well under pressure.
Customer Service
If you’re working as a receptionist, you’ll be the first face clients see or voice they hear over the phone. So you’ll need top notch customer service skills. You have to be kind, patient and knowledgeable about the products or services your company offers.
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Kickstart Your Career With Office Administration Courses!
Get the skills you need when you study our ICB Courses. Their Office Administration Courses are designed to teach you up-to-date content to turn you into the ideal candidate. To get started, all you have to do is contact our course experts. You can:
- Call us on: 0800 39 00 27 – It’s free!
- Fill out our contact form and we’ll call you back.