What you need to know
Subject Outcomes
Interested to know what subjects you will be doing? Below you will find a subject outline that explains each subject and what you will be learning.
| Subject | Description |
|---|---|
| Introduction to Business English | English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability. |
| Face-to-Face Communication | This subject will teach you to understand the impact of face-to-face contact, and to familiarise yourself with people’s behaviours and to use it to your advantage. Practice your non-verbal skills while improving your verbal skills to get your message across. Adapt these skills to function cross-culturally. |
| Sales Skills: Basic | Learn the basics of sales fundamentals, and how to carry yourself in front of clients in a professional. You will also know how to handle clients and how to give a sales presentation. |
| Customer Satisfaction | Learn how customer relationship skills can build your success, how to deal with difficult people and job frustrations. This subject will help you deal with things professionally and deal with customer feedback. |
| Strategic Decision Making | This subject teaches you how to prepare for decision making, the different options you can take and how to assess the results of your decisions. You will also learn how to negotiate and make decisions within a group. |
Study Upgrade
Don’t stop here, further your skill set by doing the Sales Management Comprehensive Course.