What you need to know
Subject Outcomes
Interested to know what subjects you will be doing during your course? Below you will find a subject outline that will give you a brief breakdown on what you will be learning in this introductory course.
| Subject | Description |
|---|---|
| Introduction to Business English | English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability. |
| Customer Relationship Management (CRM) | This subject teaches you about customer loyalty, CRM basics, preparing and implementing CRM and how to use e-CRMA. |
| Build and Close the Sale | Learn how to monitor your stock levels and prevent theft, what to do in the case of theft and also how to prevent and identify fraud within your business. |
Study Upgrade
Why stop here? Expand your knowledge and do our Retail Management Certificate and Comprehensive Course.