What you need to know
Interested to know what subjects you will be doing during your course? Below you will find a subject outline that will give you a brief breakdown on what you will be learning in this introductory course.
|Introduction to Business English||English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability.|
|Customer Relationship Management (CRM)||This subject teaches you about customer loyalty, CRM basics, preparing and implementing CRM and how to use e-CRMA.|
|Build and Close the Sale||Learn how to monitor your stock levels and prevent theft, what to do in the case of theft and also how to prevent and identify fraud within your business.|
Why stop here? Expand your knowledge and do our Retail Management Certificate and Comprehensive Course.