Receptionist Short Course

Receptionist Short Course

A receptionists communication skills need to be excellent, and this Receptionist short course certificate covers the basic knowledge you need to become an great receptionist.

Course Summary

Award type:
Proficiency Certificate
Accredited by:
Not Applicable
Duration:
4 Months
Entrance Requirement:
None

Subjects

  • This subject focuses on advanced communication skills required in a business environment. 
  • Students learn effective report writing, presentation techniques, conflict resolution, and team communication. 
  • Emphasis is placed on strategic communication, intercultural sensitivity, and digital communication platforms.
  • By the end of the course, students can confidently manage workplace communication and develop strategies to improve organizational effectiveness
  • This subject focuses on fundamental office administration skills required in a business environment.
  • Students learn effective office organization, time management, professional communication, and basic administrative procedures.
  • Emphasis is placed on customer service, telephone etiquette, office technology, and document management.
  • By the end of the course, students can confidently handle daily office tasks, maintain organized records, and support workplace efficiency.