Production and Operations Management: Certificate Course Breakdown

Production and Operations Management: Certificate Course Breakdown

Learn all the skills needed to start a career in operations and logistics with our Productions and Operations Management Certificate Course. Find out more with the course breakdown below.

What you need to know

Subject Outcomes

The following subjects will provide you with all the knowledge needed to be successful in the operations and production industry.

Subject Description
Communication
  • Develop an understanding of verbal communication, including the ability to distinguish and apply direct and indirect communication styles effectively.
  • Master non-verbal communication by interpreting body language, cultural nuances, and visual semiology to enhance message clarity.
  • Acquire skills in business correspondence, including writing professional letters, structured reports, and accurate meeting minutes.
  • Gain confidence in oral interface by mastering telephonic techniques, delivering impactful presentations, and participating effectively in group discussions.
  • Communicate with clarity, precision, and professionalism across various personal and professional contexts.
Production and Operations Management : Basic
  • Understand the foundational principles of production and operations management and its critical role in delivering goods and services efficiently.
  • Analyse the transformation process model, including input-output systems and different types of operational transformations.
  • Examine the integration of operations strategy with overall business goals to enhance competitiveness through cost, quality, speed, and flexibility.
  • Gain insight into supply chain structures, drivers, and performance metrics to effectively manage procurement, logistics, and global distribution.
  • Apply design thinking to the development of products and services, with attention to customer needs, innovation, quality, and manufacturability.
  • Evaluate key process design and improvement strategies to optimise efficiency, reduce waste, and ensure consistency in service and production environments.
  • Cultivate leadership and problem-solving abilities for the role of operations managers, including change management, cross-functional collaboration, and continuous improvement initiatives.
Computer Practice
  • Understand and explain core computing concepts, including hardware, software, and digital citizenship.
  • Operate and manage an operating system effectively (Windows 10).
  • In this module, you will learn how to use Microsoft Office 2016 tools, including creating, formatting, and editing documents in Word; performing basic calculations using formulas in Excel; and creating and editing presentations in PowerPoint.
  • Identify hardware components of computer networks.
  • Apply computational thinking for problem-solving.
  • Utilize online collaboration tools, blogging, and data management techniques.
  • Explore Internet functions and responsible online communication.
  • Address ICT-related legal, health, and ergonomic considerations.
Project Management Essentials
  • Understand foundational project management principles, including definitions, types of projects, project life cycles, and the role of the project manager.
  • Develop skills in initiating projects, conducting feasibility studies, identifying stakeholders, and aligning project goals with stakeholder needs.
  • Master project planning, including project scope definition, work breakdown structures, time and cost estimation, risk assessment, and resource allocation.
  • Execute project plans effectively by managing teams, monitoring progress, solving problems, and adjusting to changes through scope verification and control.
  • Successfully close projects through final deliverable testing, handovers, evaluation reports, team reassignment, and lessons learned documentation.

Study Upgrade

Complete this Certificate course, and enrol into the Comprehensive certificate course, gaining all the skills needed to be a professional in this industry.