Office Administration: ICB Higher Certificate Breakdown

This is the second-level course in the ICB Office Administration programme. This course could help you climb the corporate ladder and achieve your career goals.

What you need to know

Subject Outcomes

You will gain a wealth of knowledge to help you perform your daily duties in your dream job. Here’s what you can expect to learn. 

Subject Description
Introduction to Business English Improve your English language skills with Introduction to Business English. This subject will make you more confident in your English speaking and writing abilities. Language is an important skill to have when writing emails and communicating with clients.
Business and Office Administration 1 Learn how to perform your daily duties as an office admin professional. Secretaries, office administrators and receptionists are the glue that keeps a company together. This subject will help you prepare for this demanding role.
Bookkeeping to Trial Balance Financial literacy is an important skill to have. This subject serves as your introduction to the wonderful world of bookkeeping and accounting. No previous accounting experience is needed.
Business Literacy Learn the inner runnings of a business to prepare you for career advancement. Every professional requires business communication and literacy skills. Improve your communication skills.
Marketing Management and Public Relations Whichever company you will be working for has a reputation to maintain. Learn more about marketing and PR to help you with this. Learn more about media, internal and external communication.
Business Law and Administrative Practice Make sure your business practices are ethical and legal. Learn more about the law of contracts, contract of employment, termination of contracts and more.
Cost and Management Accounting Improve your financial literacy skills and help your company make better decisions when it comes to money. This subject teaches you the basics of accounting, budgeting, and financial management communication.
Business and Office Administration 2 Learn how to cope with human resource duties, as well as accounts and general office maintenance or servicing. Office managers are key to a co-ordinated workplace.
Human Resources Management and Labour Relations This subject teaches you how South Africa’s labour legislation is among the most progressive in the world. Learn how to settle disputes and ensure fairness in the workplace.
Economics This subject is an insightful study of how people behave and organisations operate under constraints of resources. It provides powerful tools to understand and analyse many aspects of our lives and help us to become informed, perceptive decision-makers.

Study Upgrade

Further your education and advance to the next level. Why not get your Office Administration: Certified Office Manager ICB Diploma?