What you need to know
Interested in learning more about the subjects that make up this Medical Office Receptionist short course? Take a look at the breakdown below.
|Introduction to Business English||Learn how to effectively communicate in an office through verbal and non verbal communication. You will also learn how to communicate successfully during meetings and presentations. This is especially important for a medical office receptionist as it makes up a huge part of your duties.|
|Face-to-Face Communication||This subject teaches you how to successfully communicate face-to-face with clients and customers. You will learn how to present yourself in a professional manner that will build valued relationships, not only between clients and customers, but employees as well. As a medical office receptionist, you need to know how to explain certain things to patients in a way that they understand.|
|Medical Office Management||Even within a medical office, there are admin duties that need to be completed. This subject will teach you how to deal with admin within a medical environment to ensure that daily duties run smoothly. These duties can include taking messages, keeping record of patient files and managing payments.|
Your studies don’t have to end here! Sign up for this Medical Office Receptionist Certificate Course and upgrade your skills.