Medical Office Receptionist Certificate Course Breakdown

Build on the skills you already have with this certificate course! Find out what subjects this course consists of and how the assessment process works.

What you need to know

Subject Outcomes

Interested in learning more about the subjects that make up this Medical Office Receptionist certificate course? Take a look at the breakdown below.

Subject Description
Introduction to Business English Learn how to effectively communicate in an office through verbal and non verbal communication. You will also learn how to communicate successfully during meetings and presentations. This is especially important for a medical office receptionist as it makes up a huge part of your duties.
Face-to-Face Communication This subject teaches you how to successfully communicate face-to-face with clients and customers. You will learn how to present yourself in a professional manner that will build valued relationships, not only between clients and customers, but employees as well. As a medical office receptionist, you need to know how to explain certain things to patients in a way that they understand.
Medical Office Management Even within a medical office, there are admin duties that need to be completed. This subject will teach you how to deal with admin within a medical environment to ensure that daily duties run smoothly. These duties can include taking messages, keeping record of patient files and managing payments.
Anatomy and Physiology When you are working as a receptionist in a medical office, you will need to have knowledge on the human body. This will allow you to help clients with queries or when completing medical documents and administrative duties. This is an important aspect of what your job as a medical office receptionist is all about.
Medical Studies MS101 This subject will give you more knowledge on medical practices used in the medical field. As a medical receptionist, having medical knowledge will help you complete daily duties effectively. This subject provides you with a basic understanding of medical terminology.

Study Upgrade

Want to learn more? Enroll in this  Medical Office Receptionist Comprehensive Course  and take your knowledge and skills even further.