What you need to know
Entrance Requirements
To register for this course,you need to have Office Administration: ICB Higher Certificate, which consists of the previous 9 subjects.
You also need to be able to speak, read and write the English language well as all our course work is in English.
Accreditation
This course is accredited by QCTO (The Quality Council for Trades and Occupations). You will be awarded a Diploma: Office Administration (Certified Office Manager) from FASSET. You will be given a Programme Completion Certificate from the ICB.
Assessment Structure
Assessment is based on the submission of a Portfolio of Evidence (PoE) which will be composed of formative activities and evaluations, as well as one summative assessment (final exam). PoE assessment comprises formative/interim assessment of activities (assignments) and evaluations (tests) that count 30% towards the total mark.
A Summative Assessment (final exam) contributes to the remaining 70% of your marks. The PoE is basically a file containing all the evidence necessary for a learner to be declared competent against the relevant outcomes.
Subject Outcomes
Eager on learning Office Administration: Certified Office Manager ICB DIploma to become an Office Manager? Below is what the subjects in this course will teach you:
Subject | Description |
---|---|
Introduction to Business English | Improve your English language skills with Introduction to Business English. This subject will make you more confident in your English speaking and writing abilities. Language is an important skill to have when writing emails and communicating with clients. |
Business and Office Administration 1 | Learn how to perform your daily duties as an office admin professional. Secretaries, office administrators and receptionists are the glue that keeps a company together. This subject will help you prepare for this demanding role. |
Bookkeeping to Trial Balance | Financial literacy is an important skill to have. This subject serves as your introduction to the wonderful world of bookkeeping and accounting. No previous accounting experience is needed. |
Business Literacy | Learn the inner runnings of a business to prepare you for career advancement. Every professional requires business communication and literacy skills. Improve your communication skills. |
Marketing Management and Public Relations | Whichever company you will be working for has a reputation to maintain. Learn more about marketing and PR to help you with this. Learn more about media, internal and external communication. |
Business Law and Administrative Practice | Make sure your business practices are ethical and legal. Learn more about the law of contracts, contract of employment, termination of contracts and more. |
Cost and Management Accounting | Improve your financial literacy skills and help your company make better decisions when it comes to money. This subject teaches you the basics of accounting, budgeting, and financial management communication. |
Business and Office Administration 2 | Learn how to cope with human resource duties, as well as accounts and general office maintenance or servicing. Office managers are key to a co-ordinated workplace. |
Human Resources Management and Labour Relations | This subject teaches you how South Africa’s labour legislation is among the most progressive in the world. Learn how to settle disputes and ensure fairness in the workplace. |
Economics | This subject is an insightful study of how people behave and organisations operate under constraints of resources. It provides powerful tools to understand and analyse many aspects of our lives and help us to become informed, perceptive decision-makers. |
Business and Office Administration 3 | This is a continuation of Business and Office Administration 2. You will level up on the business and office administration concepts you learnt. It also covers how to prepare for internal audits and teaches you business legislation and business structures. |
Financial Statements | This module introduces you to a comprehensive study of cash flow statements and analysis of financial statements. As an Office administrator, it is important that you learn how to keep the business running. |
Management | Here you will learn about management theory, the different levels of management and what are the role of managers in businesses. You will also learn different aspects to consider when making business decisions. |
Study Upgrade
This is an upgraded level of the ICB Office Administration Course. Upon completion, you will receive your diploma!