At the end of this module, you will learn all about diversity and managing a diverse work space. From its definition, to its common misconceptions and the many advantages it holds for a team. When working together, you can often have a great impact on your colleagues. By the end of this module, you should be able to recognise how people from different cultures and personalities impact and influence each other. After completion, you should know how to resolve barriers to deal with discriminations. This will help you avoid all future discrimination, ensuring unity within your team. At the end of the module, you will learn how to effectively communicate with your diverse colleagues and provide constructive feedback without making anyone feel discriminated against.
The key concepts covered in this book are:
- Overview of diversity
- Advantages of diversity
- Identifying differences
- Identifying and resolving the barriers to diversity
- Diversity management