Student Finance Administrator

Who Are We?

Skills Academy, born from a coalition of visionary businesses, is dedicated to making education accessible to all. Our mission is to empower individuals to achieve their dreams through quality education, regardless of background.

The Opportunity: Student Finance Administrator

We are currently seeking a highly organized and detail-oriented individual to join our team as a Student Finance Admin. As a Student Finance Admin, you will play a crucial role in managing student accounts, processing refunds, and ensuring accurate financial records.

Key Responsibilities

• 1. Assisting the manager in creating policies, processes, and procedures for the department, which will be documented for future reference.
• 2. Maintaining student accounts on New FileMaker Pro and ensuring that monthly statements are accurate and sent to students on time.
• 3. Allocating student fees and unallocated funds from bank statements quickly and accurately.
• 4. Providing clear and helpful feedback to queries regarding student accounts, both from students and colleagues.
• 5. Processing student refunds with precise calculations and providing clear reasons for the refund request, ensuring that a director can sign off on it with a full understanding of the facts.
• 6. Actively communicating with students to encourage them to complete their studies, including pursuing extensions and reporting on a daily basis the number of extensions granted and their financial impact on the business.
• 7. Managing cancellations and ensuring that student accounts are fully updated in both the student accounts and student management systems. Reporting on the number of cancellations, reasons, and financial loss to the business.
• 8. Processing vendor documents for companies that wish to pay for training for their staff.
• 9. Collaborating with developers to ensure the student management/accounts system is functioning properly and assisting in upgrading it.
• 10. Updating the Collections Google Sheet in a timely manner.
• 11. Managing all debit order functions on Real Pay.

What We’re Looking For:

• Exceptional writing and administrative skills
• Strong research capabilities and collaborative spirit
• Creativity and innovative problem-solving skills
• Positive attitude with a passion for writing and education
• Completed matric

Why Choose Skills Academy?

• Location: Bellville South
• Salary: R6,500/month
• Type: Full time
• Start: Immediately