There comes a time when every manager will need to give their staff training or counselling. This can be a very difficult thing to do, however. Effective counselling is not the same as just talking to your staff or giving them instruction and training is not just explaining something.
Giving staff effective training and counselling can make a huge difference to people’s performance, mood, and general happiness at work. This certificate course is designed to give you all the skills you need to help get the best out of your staff.
|Course||Skills Academy Subject Certificate in Coaching and Counselling for Managers and Team Leaders|
|Programme Type||Provider Programme|
|Partner Institute||Not Applicable|
|Award Type||Skills Academy Subject Certificate|
|Award Issued By||Skills Academy|
|Accredited By||Not Applicable|
|SAQA ID||Not Applicable|
|NQF Level||Not Applicable|
|Course Duration||3 Months|
What is Included in your Course Fee
All your study material, textbooks and study notes
The courier fees are included in your course fees. No waiting on the Post Office. You don’t spend weeks waiting on your next package with study materials. On average we deliver in a week or less.
All your Tutorial Services
We have a dedicated team of tutors and administrators to help you with each and every query you might have on your course.
Online Study Group with Together We Pass
Skills Academy students get free access to the Together We Pass (TWP) online study groups. The study groups are facilitated by your own Skills Academy lecturers and tutors. This is where you get the best help with your studies! And when YOU have the answer, you can even help your classmates!
Limitless access to your Lecturers and Tutors (in Office Hours)
Together We Pass, in association with Skills Academy, offers free online study groups for all of their students. That means that within two days of signing up you will be registered in your online study group and you can start engaging with your classmates and your lecturers.
This is key to the Skills Academy strategy of high contact, supported learning so all students are encouraged to use the study groups as much as possible.
Students should also remember that these study groups are facilitated by their own Skills Academy lecturers, which means they can answer any question you might have. We hope you find the study groups useful in your studies!
What is NOT Included in your Course Fee?
- Writing materials
- Envelopes to send assignments to us
In fact, you can upload your assignments here through our Learner Portal, and cut out the price of envelopes out as well!
How Will My Study Material Look?
Once you have successfully enrolled with us, we will send you a package within the first 1-2 working days. In this package, you will receive a Skills Academy Welcome Pack as well as the first set of study material for the Subject Certificate in Coaching and Counselling for Managers and Team Leaders Short Course. Look at the image below to see what you can expect from us.
Our Tutors Will Make Sure You Pass!
Here at Skills Academy, we want to make sure you pass on your first try. That’s why we have a team of smart and helpful tutors that will assist you every step of the way. You can call them during the day for any assistance or Whatsapp them in a group if you need a quick answer to a tough question.
1. Introduction to Business English
Business English is an essential skill for any job. This subject teaches you how to effectively and professionally communicate with others. Things like proper etiquette, non-verbal communication, and more form part of this subject.
2. Coaching and counseling
This subject teaches you all the skills you need to effectively coach and counsel others. These techniques will help to make sure that you can get the best results out of your counselling sessions.
3. When to coach or cancel
One of the most important skills you need is to know when you should counsel someone or when you should let it go. There is nothing worse than putting a lot of time and effort into counselling sessions only to realise it is a waste of time.
4. Giving and receiving feedback
Feedback is very important. Not all feedback is positive of course and no one likes to give negative feedback. Knowing how to give feedback correctly will make even the most unpleasant feedback easier to give in positive ways.
Just as important as giving feedback is knowing how to take feedback, even when it is negative.
5. Plan and conduct coaching and counseling sessions
Coaching and counselling isn’t something you can just dive into. You need to have a plan. This subject teaches you how to make a counselling or coaching plan.
Skills Academy will require you to complete the recommended assignments. The assignments are designed to help you through your learning to make sure that you completely understand all the topics covered and that you can apply this to your working environment. There are absolutely no exams for this course.
You will be awarded a Skills Academy Subject Certificate in Coaching and Counselling for Managers and Team Leaders Short Course.
As Skills Academy values education and cares about our students, your completion award will be
sent to you via courier so that you receive it as soon as possible and without any delays.
How to Check if a Certificate is Authentic
If you are unsure, please contact us, and we can check the student name and the unique certificate code to verify that you are looking at an authentic certificate. Click here if you need us to verify a certificate for you.
When Can I Start?
You can start right now! Click Here to fill in an application form and a friendly Student Consultant will contact you to ensure this is the right course for you.
Last updated: April 30, 2019