Here you will be introduced to business English. This subject will allow you to effectively communicate in business environments. By this it means you will be taught about presentations, non-verbal communication (body language), work-readiness and meetings.
With Tourism Management TM-101 you will receive an introduction to tourism as well as a look into tourism history and the geography of tourism.
With this subject you get a basic understanding of CPR, childhood injuries and HIV. You will also cover environmental emergencies and medical emergencies.
Clearing the barriers: This section of the subject will cover customer relations skills, dealing with difficult people and it will teach you the secret to successful cooperation.
Building the foundation: With this section of the subject will teach you problem solving, how to understand your customers and how to identify when the customer isn’t always right.
Using the tools: This section will give you cooperation techniques and it will give you tools that will help to build motivation with customer feedback.
With this subject you will learn about tourism business, finances in tourism and tourism responsibilities. You will also get an understanding for humans in tourism and marketing tourism business.
In this subject you will learn about your roles and responsibilities within an office. You will also learn how to improve productivity and about promoting diversity. Office Management will also help you address vital issues within a business setting, these issues include dress code, attendance rules, sexual harassment and staffing.