What you need to know
Subject Outcomes
Keen to know what you will learn with our Tourism Management Certificate Course? Solidify your career in tourism with this course. Here’s what you can expect to learn:
| Subject | Description |
|---|---|
| First Aid Concepts: | Covers emergency management, CPR, and other first-aid skills, emphasizing safety and quick response. |
| Tourism Basic: | Introduction to tourism industry essentials, including types of tourism, geographic impact, and industry significance. |
| Creating Customer Loyalty: | Techniques for building customer loyalty, understanding customer expectations, and utilizing CRM strategies to foster positive customer rela- tionships. |
| Management Communication: | Learn effective communication skills in management, with a focus on interpersonal skills, verbal and non-verbal communication, and overcoming communication barriers in a professional setting. |
Study Upgrade
There are always opportunities to upgrade your skills with us. When you have completed the Tourism Management Certificate Course why not look into enrolling into our Tourism Marketing courses to become an industry all-rounder?
