Professional Secretary: Certificate Course Breakdown

Professional Secretary: Certificate Course Breakdown

Ready to enrol into our Professional Secretary Certificate Course? Here is a full breakdown of all you need to know.

What you need to know

Subject Outcomes

Keen to know what you will learn with our Professional Secretary Comprehensive Certificate Course? Here’s what you can expect to learn:

Subject Description
Office Practice: Basic
  • Understand the Role of an Office Professional.
  • Develop Effective Communication and Telephone Skills
  • Manage Reception and Office Etiquette
  • Organize and Assist in Meetings and Conferences
  • Manage Office Supplies and Stock Control
  • Gather, Process, and Document Business Information
  • Implement Efficient Filing and Record-Keeping Systems
Computer Practice
  • Understand and explain core computing concepts, including hardware, software, and digital citizenship.
  • Operate and manage an operating system effectively (Windows 10).
  • You will learn how to use Microsoft Office 2016 tools, including creating, formatting, and editing documents in Word; performing basic calculations with formulas in Excel; and designing and editing presentations in PowerPoint.
  • Identify hardware components of computer networks.
  • Apply computational thinking for problem-solving.
  • Utilise online collaboration tools, blogging, and data management techniques.
  • Explore Internet functions and responsible online communication.
  • Address ICT-related legal, health, and ergonomic considerations.
Communication
  • Develop an understanding of verbal communication, including the ability to distinguish and apply direct and indirect communication styles effectively.
  • Master non-verbal communication by interpreting body language, cultural nuances, and visual semiology to enhance message clarity.
  • Acquire skills in business correspondence, including writing professional letters, structured reports, and accurate meeting minutes.
  • Gain confidence in oral interface by mastering telephonic techniques, delivering impactful presentations, and participating effectively in group discussions.
  • Communicate with clarity, precision, and professionalism across various personal and professional contexts.
Information Processing: Basic
  • Improve Typing Speed and Accuracy.
  • Understand Proofreading Signs and Formatting Rules.
  • Understand Proofreading Signs and Formatting Rules.
  • Develop Professional Writing and Document Management Skills.
  • Use Word Processing Tools Effectively.
  • Enhance Document Presentation and Layout
  • Manage Information and Data Processing.

Study Upgrade

With us the opportunity to improve your qualifications is always there. Once you have completed the Professional Secretary Comprehensive Certificate Course why not have a look into our other Office Administration Courses?