English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability.
This subject will teach you to understand the impact of face-to-face contact, and to familiarise yourself with people’s behaviours and to use it to your advantage. Practice your non-verbal skills while improving your verbal skills to get your message across. Adapt these skills to function cross-culturally.
Learn the basics of sales fundamentals, and how to carry yourself in front of clients in a professional. You will also how to handle clients and how to give a sales presentation.
Learn how customer relationship skills can build your success, how to deal with difficult people and job frustrations. This subject will help you deal with things professionally and deal with customer feedback.
Teaches you how to prepare for decision making, the different options you can take and assessing the results of your decisions and also how to negotiate and make decisions within a group.
With this subject you will learn advanced skills in regards to gaining customer commitment, studying the market, developing a winning strategy and how to close a sale effectively.
Learn and understand skills and techniques involved in effective telemarketing, how to gain more from every call and avoid making common telemarketing mistakes.