Retail Management: Short Course

English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability.

This subject teaches you about customer loyalty, CRM basics, preparing and implementing CRM and how to use e-CRMA.

Learn how to monitor your stock levels and prevent theft, what to do in the case of theft and also how to prevent and identify fraud within your business.