Retail Management: Short Course

Whether you’re new to retail or want to upskill, this short course makes learning accessible. Boost your employability with expert guidance and real-world knowledge.

Course Summary

Award type:
Short Course Certificate
Accredited by:
Not Applicable
Duration:
4 Months
Entrance Requirement:
None

Subjects

  • This subject explores the strategies and principles behind building long-term customer relationships in a competitive market.
  • Students learn how to identify customer needs, exceed expectations, and implement loyalty programmes that drive retention.
  • Emphasis is placed on customer experience, brand trust, and the use of data to personalise interactions.
  • By the end of the course, students can design loyalty strategies that enhance customer satisfaction and support sustainable business growth.
  • This subject provides a foundational understanding of human resource management principles.
  • It includes recruitment and selection, performance appraisal systems, employee motivation, and workplace diversity.
  • The course prepares students to handle personnel functions effectively and align them with organizational goals, ensuring a productive and harmonious work environment.