Course Summary
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Subjects
English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability.
This subject teaches you about customer loyalty, CRM basics, preparing and implementing CRM and how to use e-CRMA.
Learn how to keep up with current advertising and promotions, and use great sales techniques. You will soon recognise buying signals and be able to motivate your customers to make a sale.
Learn how to monitor your stock levels and prevent theft, what to do in the case of theft and also how to prevent and identify fraud within your business.
This subject teaches you the basics of monitoring inventory, how to get ready to sell, how to place products in the store, handling returned merchandise and returning stock to vendors. It also teaches you how to do stock take.