Receptionist Short Course Breakdown

A receptionists communication skills need to be excellent, and this Receptionist short course certificate covers the basic knowledge you need to become an great receptionist.
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What you need to know

Entrance Requirements

The ability to read and write English. No Matric Certificate needed. No Grade 10 Certificate needed.

Accreditation

This is a provider course. Our provider courses are professional courses created to get you ready for a career in your field of interest. In this course it gets you ready to be a receptionist.

Assessment Structure

Portfolio of Evidence (PoE) and a subject test. The PoE is made up of a few compulsory assignments. All these need to be passed in order to complete your course successfully.

Subject Outcomes

This short course is packed with subjects that lay a good foundation for your career as a receptionist. 

Subject Description
Introduction to Business English English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English. After completion you will be more confident in your speaking and writing ability.
Office Communication Being able to communicate with your team effectively and clearly is important to save time and get the work done. The communication needs to be direct to reduce confusion and improve efficiency.
Excellence in Service: Basic Gain knowledge on the basics of Customer Service. Customer service skills are essential to have in your desired career field. This subject will teach you how to communicate with different types of cutsomers.

Study Upgrade

This course lays the foundation of the receptionist career. Or take our certificate course to gain more skills and knowledge that will help you in your career.

Included in the fees

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All your study material

All the study notes and textbooks you need to pass your course are included in your course fees. We give you everything you will need to complete your course.

No Hidden Costs

When there are external costs like institute membership or exam fees, we will warn you about that before you register. So you are able to budget your monthly study costs.

Courier Fees

The courier fees are included in your course fees. No waiting on the Post Office. You don’t spend weeks waiting on your next package with study materials.

Speedy Delivery

We don't waste time when it comes to sending your study material. On average we deliver in a week or less.

Online Study Group

Skills Academy students get free access to the Together We Pass (TWP) online study groups. These groups are facilitated by your Skills Academy lecturers and tutors.

Quick Registration

You will be registered in your online study group and you can start engaging with your classmates and your lecturers within two days of signing up.

Lecturers and Tutors

Your friendly tutors and lecturers are available on the phone, in the Together We Pass free online study groups, on email and even on WhatsApp.

Limitless access during office hours.

High contact, supported learning is key your success, so all students are encouraged to use the study groups as much as possible.

What is not included in the fees?

We do not include writing materials or envelopes for you to send your assignments to us.

However, you can upload your assignments here through our Learner Portal, and cut out the price of envelopes out as well!

Related Courses

Receptionist Short Course Breakdown

A receptionists communication skills need to be excellent, and this Receptionist short course certificate covers the basic knowledge you need to become an great receptionist.
View Courses

Studying with us

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Contact us

For enquiries or registrations call: 0800 39 00 27
Registered Students call: 021 838 8250

International Students call: +27 21 838 8250

Office hours

Monday - Thursday 08:00 - 16:30
Friday 08:00 - 16:00
Saturday - Sunday Closed

After Hours

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After hours calls

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