What you need to know
Subject Outcomes
This short course is packed with subjects that lay a good foundation for your career as a receptionist.
| Subject | Description |
|---|---|
| Introduction to Business English | English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English. After completion you will be more confident in your speaking and writing ability. |
| Office Communication | Being able to communicate with your team effectively and clearly is important to save time and get the work done. The communication needs to be direct to reduce confusion and improve efficiency. |
| Excellence in Service: Basic | Gain knowledge on the basics of Customer Service. Customer service skills are essential to have in your desired career field. This subject will teach you how to communicate with different types of cutsomers. |
| Computer Practice | As a receptionist you are required to capture, edit and create document on the computer. So this subject is a must for every aspiring receptionist. |
| Telephone Skills | Being able to answer to phone in a professional manner can make or break a receptionist career. It's no wonder we included this subject to ensure you have a good shot at success. |
| Organisational Skills | Being able to answer to phone in a professional manner can make or break a receptionist career. It's no wonder we included this subject to ensure you have a good shot at success. |
| Time management | Proper time management is very important in the workplace, as deadlines need to be met. When you work in a team, you need to be able to work at the same pace, as team members can affect each others productivity in the office. |
Study Upgrade
This course lays the foundation of the receptionist career. Or take our certificate course to gain more skills and knowledge that will help you in your career.