This subject Introduces you to communication, verbal and non-verbal communication skills, communication for meetings, and work readiness.
Teaches you the basics of project management like different types of projects, concepts, frameworks and stakeholders. You’ll also learn the organisational and socio-economic influences that affect projects, key management skills needed, and finally how to manage the different phases and processes of every project.
Teaches you more about quality control and management, how to identify risks and respond to them and how to acquire staff and build the project team. You’ll also learn how to organise, plan and distribute information and how to measure the project’s performance and progress.
Learn how customer relationship skills can build your success, how to deal with difficult people and save time by taking situations professionally. How to keep focused under pressure and keep the spotlight on the issue. Make it easy for others to cooperate with you by using co-operation techniques. Building motivation with customer feedback.