Personal Assistant Certificate Course Breakdown

Personal Assistant Certificate Course Breakdown

Improve on the skills you already have with this Personal Assistant certificate course. Learn more about the course and its subjects with the breakdown below.
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What you need to know

Entrance Requirements

Anyone can enroll for this certificate course. All you need is to be able to read and write in English, as well as have an understanding of the language. 

Accreditation

This course is a Provider Programme, which means that the course outline, curriculum and study material was developed by Skills Academy. These courses aim to equip you with the skills needed for the workplace, regardless of whether or not you have matric. 

Assessment Structure

There are no exams for this course, only assessments. These consist of a Portfolio of Evidence (POE) which is a combination of more than two assignments and a subject test. The pass mark for these assessments is 50%. 

For assessments which require students to do Practicals, students may have to do the practicals and take pictures or screenshots of their work if they are doing them on their PCs and submit for marking.

Subject Outcomes

Interested in learning more about the subjects that make up this Personal Assistant Certificate Course? Take a look at the breakdown below.

Subject Description
Communication
  • Develop an understanding of verbal communication, including the ability to distinguish and apply direct and indirect communication styles effectively.
  • Master non-verbal communication by interpreting body language, cultural nuances, and visual semiology to enhance message clarity.
  • Acquire skills in business correspondence, including writing professional letters, structured reports, and accurate meeting minutes.
  • Gain confidence in oral interface by mastering telephonic techniques, delivering impactful presentations, and participating effectively in group discussions.
  • Communicate with clarity, precision, and professionalism across various personal and professional contexts.
Office Practice: Basic
  • Understand the Role of an Office Professional.
  • Develop Effective Communication and Telephone Skills.
  • Manage Reception and Office Etiquette.
  • Organize and Assist in Meetings and Conferences.
  • Manage Office Supplies and Stock Control.
  • Gather, Process, and Document Business Information.
  • Implement Efficient Filing and Record-Keeping Systems.
Computer Practice
  • Understand and explain core computing concepts, including hardware, software, and digital citizenship.
  • You will learn how to use Microsoft Office 2016 tools, including creating, formatting, and editing documents in Word; performing basic calculations with formulas in Excel; and designing and editing presentations in PowerPoint.
  • Identify hardware components of computer networks and apply computational thinking for problem-solving.
  • Utilise online collaboration tools, blogging, and data management techniques.
  • Explore Internet functions and responsible online communication.
  • Address ICT-related legal, health, and ergonomic considerations.
Public Relations
  • Understand the Fundamentals of Public Relations.
  • Develop Skills as a Public Relations Practitioner.
  • Apply the Public Relations Process.
  • Enhance Internal Communication.
  • Master Social Skills and Business Protocol.
  • Build Strong Business and Interpersonal Relations.
  • Understand Corporate Culture and Identity.

Study Upgrade

Your studies don’t have to end here! Take a look at our  Personal Assistant Comprehensive course and  learn new skills.