What you need to know
Subject Outcomes
Interested in learning more about the subjects that make up this PC Repair Certificate Course? Take a look at the breakdown below.
| Subject | Description |
|---|---|
| Introduction to Business English | This subject teaches you about the different ways of communicating. It also teaches you reading, writing and listening skills, as well as how to handle meetings and presentations. Gain more confidence in your writing and speaking abilities with this subject. |
| Introduction to Computers | Get an introduction to computer basics, managing computer components and how to search for content using help. This subject also teaches you how to customise Windows and use the internet. As a PC repair technician, it's essential that you know as much as possible about how a computer operates and functions. |
| Anatomy and Physiology A+ Essential 220-801 | Learn all about the different hardware components that a computer needs to function. This subject also teaches you how to troubleshoot issues and do installations and upgrades. These aspects are important if you want to a successful computer repair technician. |
| Service Excellence: Basic | Gain the basic customer service skills needed when helping clients with their computer issues. You need to know how to communicate well, and what you should do to deal with dissatisfied customers. As a computer repair technician, it's important to know how to handle all types of customers. |
| Time Management | Learn how to manage your time effectively so you can get all your work done and reach set deadlines. Also learn how to organise your office or work space to encourage productivity. It's essential that you manage your time effectively, so you don't keep your customers waiting longer than necessary. |
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Want to learn more? Sign up for this PC Repair Comprehensive Course and upgrade your skills.