Office Management Comprehensive Course Breakdown

Office Management Comprehensive Course Breakdown

This is the final level in our office management programme. Learn more about this comprehensive course and its subjects by reading through the information below.
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What you need to know

Entrance Requirements

Anyone can enroll for this comprehensive course. All you need is to be able to read and write in English, as well as have an understanding of the language. 

Accreditation

This course is a Provider Programme, which means that the course outline, curriculum and study material was developed by Skills Academy. These courses aim to equip you with the skills needed for the workplace, regardless of whether or not you have matric. 

Assessment Structure

There are no exams for this course, only assessments. These consist of a Portfolio of Evidence (POE) which is a combination of more than two assignments and a subject test. The pass mark for these assessments is 50%. 

For assessments which require students to do Practicals, students may have to do the practicals and take pictures or screenshots of their work if they are doing them on their PCs and submit for marking.

Subject Outcomes

Interested in learning more about the subjects that make up this Office Management Comprehensive Course? Take a look at the breakdown below.

Subject Description
Communication
  • Develop an understanding of verbal communication, including the ability to distinguish and apply direct and indirect communication styles effectively.
  • Master non-verbal communication by interpreting body language, cultural nuances, and visual semiology to enhance message clarity.
  • Acquire skills in business correspondence, including writing professional letters, structured reports, and accurate meeting minutes.
  • Gain confidence in oral interface by mastering telephonic techniques, delivering impactful presentations, and participating effectively in group discussions.
  • Communicate with clarity, precision, and professionalism across various personal and professional contexts.
Office Practice: Basic
  • Understand the Role of an Office Professional.
  • Develop Effective Communication and Telephone Skills.
  • Manage Reception and Office Etiquette.
  • Organize and Assist in Meetings and Conferences.
  • Manage Office Supplies and Stock Control.
  • Gather, Process, and Document Business Information.
  • Implement Efficient Filing and Record-Keeping Systems.
Computer Practice
  • Understand and explain core computing concepts, including hardware, software, and digital citizenship.
  • Operate and manage an operating system effectively (Windows 10).
  • You will learn how to use Microsoft Office 2016 tools, including creating, formatting, and editing documents in Word; performing basic calculations using formulas in Excel; and creating and editing presentations in PowerPoint.
  • Identify hardware components of computer networks.
  • Apply computational thinking for problem-solving.
  • Utilize online collaboration tools, blogging, and data management techniques.
  • Explore Internet functions and responsible online communication.
  • Address ICT-related legal, health, and ergonomic considerations.
Entrepreneurship:
  • Understand the fundamentals of entrepreneurship and intrapreneurship.
  • Identify the qualities and resources needed for successful entrepreneurs and develop creative ideas.
  • Develop creative ideas and transform them into business opportunities.
  • Conduct market feasibility studies, including market research and SWOT analysis.
  • Evaluate competitive advantage and target market positioning.
  • Learn financial feasibility concepts such as start-up costs, break-even analysis, and sales forecasting.
  • Create a comprehensive business plan covering company description, marketing, and management.
  • Develop pricing strategies, promotional plans, and distribution methods.
  • Understand personnel roles, staffing needs, and operational planning.
  • Identify funding sources, financial management strategies, and long-term business sustainability.
Public Relations
  • Understand the Fundamentals of Public Relations.
  • Develop Skills as a Public Relations Practitioner.
  • Apply the Public Relations Process.
  • Enhance Internal Communication.
  • Master Social Skills and Business Protocol.
  • Manage Media Relations Effectively.
  • Build Strong Business and Interpersonal Relations.
  • Understand Corporate Culture and Identity.
Labour Relations:
  • Explain the principles and objectives of labour relations and their role in fostering a productive workplace.
  • Analyze and apply labour laws to ensure compliance with employment regulations.
  • Describe the roles of various stakeholders and organizational structures in effective labour relations.
  • Draft and interpret employment contracts while ensuring alignment with legal and workplace standards.
  • Apply conflict resolution techniques to address and resolve workplace disputes effectively.

Study Upgrade

Looking for similar courses? Take a look at our other management Courses.  Your learning doesn’t have to end here.