Office Management Comprehensive Course Breakdown |

What you need to know

Entrance Requirements

Anyone can enroll for this comprehensive course. All you need is to be able to read and write in English, as well as have an understanding of the language.

Accreditation

This course is a Provider Programme, which means that the course outline, curriculum and study material was developed by Skills Academy. These courses aim to equip you with the skills needed for the workplace, regardless of whether or not you have matric.

Assessment Structure

There are no exams for this course, only assessments. These consist of a Portfolio of Evidence (POE) which is a combination of more than two assignments and a subject test. The pass mark for these assessments is 50%.

For assessments which require students to do Practicals, students may have to do the practicals and take pictures or screenshots of their work if they are doing them on their PCs and submit for marking.

Subject Outcomes

Interested in learning more about the subjects that make up this Office Management Comprehensive Course? Take a look at the breakdown below.

Subject	Description
Communication	This subject focuses on advanced communication skills required in a business environment. Students learn effective report writing, presentation techniques, conflict resolution, and team communication. Emphasis is placed on strategic communication, intercultural sensitivity, and digital communication platforms. By the end of the course, students can confidently manage workplace communication and develop strategies to improve organizational effectiveness.
Office Practice: Basic	This subject focuses on fundamental office administration skills required in a business environment. Students learn effective office organization, time management, professional communication, and basic administrative procedures. Emphasis is placed on customer service, telephone etiquette, office technology, and document management. By the end of the course, students can confidently handle daily office tasks, maintain organized records, and support workplace efficiency.
Computer Practice	This subject provides learners with essential computer skills, focusing on practical applications like word processing, spreadsheets, presentations, file management, and internet usage. It provides foundational knowledge of computer components, operating systems, and basic software tools, preparing students to use computers effectively in academic and professional environments.
Entrepreneurship:	This subject equips students with the knowledge and skills to identify, evaluate, and develop business opportunities. It covers business plan creation, financial management, marketing strategies, and operational planning. Students gain insights into managing small and medium enterprises and fostering innovation in competitive markets. Practical case studies and entrepreneurial projects ensure a hands-on learning experience.
Public Relations	This subject focuses on the principles and strategies of public relations in a corporate environment. Students learn media relations, corporate branding, stakeholder engagement, and crisis communication. Emphasis is placed on strategic communication, reputation management, social media, and ethical public relations practices. By the end of the course, students can confidently develop PR strategies, manage brand reputation, and engage effectively with stakeholders.
Labour Relations:	This subject delves into the legislative and practical aspects of labour relations in South Africa. Students learn about the Labour Relations Act, workplace dispute resolution, collective bargaining, and employee rights and responsibilities. The course emphasizes creating constructive workplace relationships and managing conflicts through effective negotiation and mediation techniques.

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Looking for similar courses? Take a look at our other management Courses. Your learning doesn’t have to end here.

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Office Management Comprehensive Course Breakdown

What you need to know

Entrance Requirements

Accreditation

Assessment Structure

Subject Outcomes

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Office Management Comprehensive Course Breakdown

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