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Office Management Comprehensive Course

Office Administrators need a lot of different skills to make an office run smoothly. The best way to learn the skills you need is through taking a course in Office Management. This is the most advanced Office Management Certificate Course that Skills Academy offers.

Course Summary

Award type:
Comprehensive Certificate
Accredited by:
Not Applicable
Duration:
12 Months
Entrance Requirement:
None

Subjects

Learn how to effectively communicate in an office through verbal and non verbal communication. You will also learn how to communicate successfully during meetings and presentations.

This subject teaches you how to successfully communicate face-to-face with clients and customers. You will learn how to present yourself in a professional manner that will build valued relationships, not only between clients and  customers, but employees as well.

Learn how to manage different types of information (written, oral, electronic), effective time management and organising methods to increase productivity, how to organise within a team by coordinating with others.

Learn how to present yourself in a business environment by learning about business etiquette. This includes how to speak over the phone and send emails in a professional manner, how to conduct yourself during an interview and during business meetings.

Learn more advanced techniques for managing your project team such as identifying different characteristics to create the right team; conduction successful team meetings and communicate effectively and also correct decision making and conflict resolution strategies.

In this subject you will learn all about Process Basics, as well as identifying Process Improvement Opportunities and Actioning Process Improvement.

This subject will teach you everything you need to know about successfully managing an office. Managing office expense accounts, conducting interviews and setting goals. This subject will teach you all the practical skills needed in order to complete daily duties.