What you need to know
Subject Outcomes
Interested in learning more about the subjects that make up this Office Management Certificate Course? Take a look at the breakdown below.
| Subject | Description |
|---|---|
| Introduction to Business English | Learn how to effectively communicate in an office through verbal and non verbal communication. You will also learn how to communicate successfully during meetings and presentations. This subject will teach you how to become confident in your writing and speaking abilities. |
| Face-to-Face Communication | This subject teaches you how to successfully communicate face-to-face with clients and customers. You will learn how to present yourself in a professional manner that will build valued relationships, not only between clients and customers, but employees as well. This is important for any office manager as you will be working with different types of people. |
| Organisational Skills | Learn how to manage different types of information (written, oral, electronic), effective time management and organising methods to increase productivity, how to organise within a team by coordinating with others. These are key skills to have for any office manager who wants to be efficient and successful. |
| Business Etiquette and Professionalism | Learn how to present yourself in a business environment by learning about business etiquette. This includes how to speak over the phone and send emails in a professional manner, how to conduct yourself during an interview and during business meetings. These are all very important for an office manager to have. |
| Project Teams | This subject will teach you more advanced techniques for managing your project team such as identifying different characteristics to create the right team; conduct successful team meetings and communicate effectively and also correct decision making and conflict resolution strategies. |
Study Upgrade
Your studies don’t have to end here! Level up with this Office Management Comprehensive Course and upgrade your skills.
