N5 Management Assistant Course

The N5 Management Assistant is the second certificate course on your path to getting your National Diploma. This course doesn’t add any new subjects.

Course Summary

Award type:
National N Certificate
Accredited by:
Department of Higher Education and Training
Duration:
24 Months
Entrance Requirement:
Matric or Equivalent

Please Note: The ICB Office Administration Course will soon be phased out and replaced with the Management Assistant Programme.


Don’t have matric to complete this course? If you don’t meet the requirements, you can enrol for the ICB Bridging Course first to qualify. 

Subjects

This subject teaches you the basic communication principles and the importance of effective communication. Learn how to use these written and verbal skills to communicate with others in various ways. 

Learn about the fundamentals of how you should manage an office. This subject also teaches you the importance of inter-personal relationships in an office setting and how to handle those relationships effectively. 

This subject covers the important ways to capture, process and record information. You will learn information recording techniques, such as identifying keywords. Gain a better understanding of how to use a computer successfully so an office can function well. 

Get an introduction to the the understanding of computers and their processing systems, such as Microsoft, pastel and others. This will also teach you fast typing techniques that can be used to improve your efficiency. 

This subject will equip you with sound knowledge of meeting procedures, how to build relationships, language usage and more. Take what you learnt in the previous subject and build on that knowledge. 

Office Practice is designed to give students relevant and marketable skills and applied competencies for employment and self-employment in the office administration sector. This subject gives you a broader look at the aspects already covered. 

Learn more about basic communication principles and social interactions. After completing this course you will have sound knowledge of meeting procedures, how to build relationships, language usage and more

This course will add on the information you learnt in the N4 Management Assistant programme. You will learn the basics on how to use computer software. A basic understanding of computers is essential for anyone in the workplace.