General Management: Certificate Course Breakdown

General Management: Certificate Course Breakdown

Become the leader you were born to be. Our General Management: Certificate Course will give you the skills you need to step into the workplace and lead a team.
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What you need to know

Entrance Requirements

There are no entry requirements for this course. That’s right - you don’t need matric to further your education. Skills Academy creates equal opportunities for all students, no matter their educational background. We believe everyone has the right to further their education. You only need to understand English, as your coursework is written in the language.

Accreditation

This is a non-accredited course, but that doesn’t mean you won’t receive quality education. Our provider programme are designed to help you gain skills to enter the workplace. Once you complete your course, you will receive a certificate issued by Skills Academy.

Assessment Structure

There are no exams for this course. You will only need to complete assignments or hand in a Portfolio of Evidence (PoE) as well as complete subject tests. You need 50% to pass each assignment. If you fail to get more than 50%, you may apply to redo your assignment at no extra cost.

Subject Outcomes

The General Management: Certificate Course will teach you how to embrace your inner leader. Here’s more details about the subjects covered. 

Subject Description
Communication
  • Develop an understanding of verbal communication, including the ability to distinguish and apply direct and indirect communication styles effectively.
  • Master non-verbal communication by interpreting body language, cultural nuances, and visual semiology to enhance message clarity.
  • Acquire skills in business correspondence, including writing professional letters, structured reports, and accurate meeting minutes.
  • Gain confidence in oral interface by mastering telephonic techniques, delivering impactful presentations, and participating effectively in group discussions.
  • Communicate with clarity, precision, and professionalism across various personal and professional contexts.
Office Practice: Basic
  • Understand the Role of an Office Professional.
  • Develop Effective Communication and Telephone Skills.
  • Manage Reception and Office Etiquette.
  • Organize and Assist in Meetings and Conferences.
  • Manage Office Supplies and Stock Control.
  • Gather, Process, and Document Business Information.
  • Implement Efficient Filing and Record-Keeping Systems.
Entrepreneurship
  • Understand the fundamentals of entrepreneurship and intrapreneurship.
  • Identify the qualities and resources needed for successful entrepreneurs.
  • Develop creative ideas and transform them into business opportunities.
  • Conduct market feasibility studies, including market research and SWOT analysis.
  • Evaluate competitive advantage and target market positioning.
  • Learn financial feasibility concepts: start-up costs, break-even analysis, and sales forecasting.
  • Create a comprehensive business plan covering company description, marketing, and management.
  • Develop pricing strategies, promotional plans, and distribution methods.
  • Understand personnel roles, staffing needs, and operational planning.
  • Identify funding sources, financial management strategies, and long-term business sustainability.
Labour Relations
  • Explain the principles and objectives of labour relations and their role in fostering a productive workplace.
  • Analyze and apply labour laws to ensure compliance with employment regulations.
  • Describe the roles of various stakeholders and organizational structures in effective labour relations.
  • Draft and interpret employment contracts while ensuring alignment with legal and workplace standards.
  • Apply conflict resolution techniques to address and resolve workplace disputes effectively.

Study Upgrade

It doesn’t have to end here. Why not continue your education with us. Complete the General Management: Comprehensive Course?