General Management: Certificate Course Breakdown

Become the leader you were born to be. Our General Management: Certificate Course will give you the skills you need to step into the workplace and lead a team.

What you need to know

Subject Outcomes

The General Management: Certificate Course will teach you how to embrace your inner leader. Here’s more details about the subjects covered. 

Subject Description
Communication
  • This subject focuses on advanced communication skills required in a business environment.
  • Students learn effective report writing, presentation techniques, conflict resolution, and team communication.
  • Emphasis is placed on strategic communication, intercultural sensitivity, and digital communication platforms.
  • By the end of the course, students can confidently manage workplace communication and develop strategies to improve organizational effectiveness.
Office Practice: Basic
  • This subject focuses on fundamental office administration skills required in a business environment.
  • Students learn effective office organization, time management, professional communication, and basic administrative procedures.
  • Emphasis is placed on customer service, telephone etiquette, office technology, and document management.
  • By the end of the course, students can confidently handle daily office tasks, maintain organized records, and support workplace efficiency.
Entrepreneurship
  • This subject equips students with the knowledge and skills to identify, evaluate, and develop business opportunities.
  • It covers business plan creation, financial management, marketing strategies, and operational planning.
  • Students gain insights into managing small and medium enterprises and fostering innovation in competitive markets.
  • Practical case studies and entrepreneurial projects ensure a hands-on learning experience.
Labour Relations
  • This subject delves into the legislative and practical aspects of labour relations in South Africa.
  • Students learn about the Labour Relations Act, workplace dispute resolution, collective bargaining, and employee rights and responsibilities.
  • The course emphasizes creating constructive workplace relationships and managing conflicts through effective negotiation and mediation techniques.

Study Upgrade

It doesn’t have to end here. Why not continue your education with us. Complete the General Management: Comprehensive Course?