General Management: Certificate Course

Our General Management: Certificate Course is an intermediate level course. Every department has its own manager but a General Manager manages them all.

Course Summary

Award type:
Proficiency Certificate
Accredited by:
Not Applicable
Duration:
8 Months
Entrance Requirement:
None

Subjects

  • This subject focuses on advanced communication skills required in a business environment.
  • Students learn effective report writing, presentation techniques, conflict resolution, and team communication.
  • Emphasis is placed on strategic communication, intercultural sensitivity, and digital communication platforms.
  • By the end of the course, students can confidently manage workplace communication and develop strategies to improve organizational effectiveness.
  • This subject focuses on fundamental office administration skills required in a business environment.
  • Students learn effective office organization, time management, professional communication, and basic administrative procedures.
  • Emphasis is placed on customer service, telephone etiquette, office technology, and document management.
  • By the end of the course, students can confidently handle daily office tasks, maintain organized records, and support workplace efficiency.
  • This subject equips students with the knowledge and skills to identify, evaluate, and develop business opportunities.
  • It covers business plan creation, financial management, marketing strategies, and operational planning.
  • Students gain insights into managing small and medium enterprises and fostering innovation in competitive markets.
  • Practical case studies and entrepreneurial projects ensure a hands-on learning experience.
  • This subject delves into the legislative and practical aspects of labour relations in South Africa.
  • Students learn about the Labour Relations Act, workplace dispute resolution, collective bargaining, and employee rights and responsibilities.
  • The course emphasizes creating constructive workplace relationships and managing conflicts through effective negotiation and mediation techniques.