The role of a supervisor is important in every workplace. Their job goes beyond delegating and overseeing work from start to completion. They train, help and offer advice to their team. If this is the role you want to take on, this module is the stepping stone your career needs.
By the end of this module, you will know how to change into your role, such as your new duties and responsibilities. This includes learning to deal with the obstacles as well. Your job role includes working closely with your team.
In this module, you will learn how to assess their work, give feedback, help them improve their duties and coach them. Communication is important in every workplace. This module will teach you how to communicate, whether it is with management or your employees. After completion, you will know how to deal with change, as well as how to solve problems.
- Transitioning to supervisor
- High performance management
- Communicating with others proactively
- Coaching for excellence
- Dealing positively with change