Course Summary
Award type:
Short Course Certificate
Accredited by:
Not Applicable
Duration:
9 Months
Entrance Requirement:
None
Subjects
- This subject forms the professional foundation of client service excellence across all business environments, with special emphasis on beauty salon and spa settings.
- Learners develop essential skills in client consultation, professional communication, relationship building, service delivery, complaint handling, and ethical conduct.
- Emphasis is placed on understanding client needs, managing expectations, handling sensitive situations, and maintaining professional boundaries in service-oriented environments.
- This subject introduces learners to essential financial management principles requiredfor operating a successful beauty salon.
- Learners develop skills in financial planning, budgeting, accounting fundamentals,financial statement analysis, and cost management.
- The subject balances theoretical financial concepts with practical application, enablinglearners to make informed financial decisions, maintain proper records, and ensurebusiness profitability.