Introduction to Business English

Please complete the following Assignment and your tutor will give you feedback regarding the results.

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1. The following are examples of barriers to communication:*
2. Extra -personal communication refers to:*
3. Verbal communication refers to:*
4. Non-verbal communication is...*
5. Contractions are not generally used in...*
6. The effectiveness of visual communication, as with all other forms of communication, is measured by how well the receiver understands the message, not how ‘pretty’ it is.*
7. Which sentence is CORRECT:*
8. Which sentence is CORRECT:*
9. Which greeting (in business correspondence) is most CORRECT:*
10. The correct way of asking for a person’s name on the telephone:*
11. If you cannot hear what someone is saying on the phone, you should respond by saying:*
12. Is it acceptable to answer your cellphone during a meeting?*
13. You scan through a text if you are looking for specific information quickly.*
14. Most teams fail during this stage.*
15. In the competing style of dealing with conflict, the goal is....*
16. Values are our fundamental beliefs*
17. The two cultural influences in South Africa are:*
18. An advantage of people working in teams is...*
19. If you make a mistake during your presentation, you should....*
20. Audience demographics refers to:*
21. To ‘wrap up’ a meeting means to:*
22. The correct spelling is:*
23. You need a CV if you are...*
24. Examples of visual communication.*
25. How you make and maintain eye contact is perceived the same way in all cultures.*
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