Secretarial Courses

Companies in all industries you can think of are always on the look-out for competent, hard-working secretaries to take care of their different administrative tasks.

Medical Receptionist

Medical Office Receptionist: Comprehensive Course

This course fully rounds out your understanding of the field, granting you a more complete understanding and enabling you to be the best receptionist you can be.

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Medical Office Receptionist: Certificate Course

We need more qualified medical office receptionists. They are a crucial part of the daily cycle between patients and doctors. This Certificate build on the Short Course we offer.

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Medical Office Receptionist: Short Course

This short course will cover all of the basics of working as a medical office receptionist, allowing you to quickly jump into the relevant workforce.

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Professional Secretary

Professional Secretary: Short Course Certificate

Studying to be a Professional Secretary will get you well on your way to a successful career. This line of work is a great place to start any business or office related career.

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Professional Secretary: Certificate Course

The Proficiency Certificate: Professional Secretary is more detailed than the short course. This covers your base of knowledge and also includes some specialized skills.

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Personal Assistant

Personal Assistant: Short Course Certificate

Personal Assistants are some of the most useful individuals in any office or professional environment. They have many different roles, depending on the field of work they are in.

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Personal Assistant: Certificate Course

The Proficiency certificate will cover the base knowledge and some extra skills you will need to succeed. The course is up to 12 months in length, but you can finish it faster.

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We Offer The Following Range Of Secretarial Courses:

Medical Receptionist Courses

Secretarial Courses allow you to be in a range of professions. For example, if you want to be in the medical field, but you are not ready to become a Doctor, study our Medical Receptionist courses to get a feeling of this industry. You will work for Doctors. The medical receptionist greets patients, visitors, answer calls, schedule appointments, and handle bills. You need excellent organisational skills to be in this field and, with our courses, you will surely gain them.

Proffesional Secretary Courses

Ever dreamed about being the point of communication between a client and your fellow employees? These Skills Academy courses will teach you good organisation, communication, and time management skills.

Personal Assistant Courses

Personal assistants are secretaries for one specific person. They perform the same tasks as a professional secretary, but only for one person, like the manager. Personal assistants, however, need to have active listening skills, be very organised and good at multitasking. You can gain all of these qualities studying one of these Secretarial Courses.

Receptionist Courses

Receptionists are usually the first point of contact for a company. They perform administrative tasks for employees and clients. They have excellent multitasking, organisational, and communication skills. With our Receptionist courses, you’ll learn these skills extensively.

What Exactly Does a Secretary do?

Secretaries are essential to any company. They assist all other staff and the company in many ways. They are usually the first face customers or visitors to a company will see. Secretaries require certain skills, and some of their duties include:

  • typing out documents, letters, meeting agendas, and emails
  • filing documents, invoices
  • answering telephone calls
  • organising meetings.

What Exactly do I Learn in a Secretarial Course?

Secretarial Courses relate to the administration or clerical duties performed by secretaries. They answer telephone calls, schedule appointments for employees and clients, assist with information, and so forth.  A Secretarial Course will equip you with many administrative skills needed in any workplace. And with these skills, you can someday apply them in your own company. These skills will never be a waste of time and will continue to serve you throughout your career.

Secretarial Courses


What Jobs can I get With After Completing This Course?

After completing these Secretarial courses, you can explore your options with all Office Careers. You aren’t limited to becoming a Secretary, you can take up any administrative role. Here are your options.

Office Administrator

These administrative professionals are responsible for most clerical tasks at the office. Office Administrators are often described as all rounders, and their duties are dependent on the industry they work for. Click here to find out how you can become an Office Administrator.


Are you well organised and possess excellent time management skills? Then it’s time to put those skills to use and find a job that matches your personality. Here you can find out what you need to do to kick-start your career as an Assistant.


They are often described as the face of an organisation, and act as the first point of communication for those who visit their company. These individuals require excellent communication and organisation skills. Think you have what it takes? Learn more about the job here.

Account Manager

They maintain the relationship between the company and a specific client or clients. Their duties include maintaining a healthy relationship with clients, pitch ideas on how they can increase leads and sales, and more. Click here to learn more about this exciting job.

Where can I Study Secretarial Courses?

There are many companies that offer both accredited and non-accredited courses that you can do. However, not all of them offer distance learning as an option. With distance learning, you will be able to study no matter where you are in South Africa . Some courses are short courses, but there are year-long courses for recognised diplomas that you can also do using distance learning.

Difference Between Accredited and Non-Accredited Courses – Which is Better?

An accredited program is one that gives you a recognised qualification. A non-accredited one does not. That doesn’t mean one is better than the other. An accredited programme might give you a to find a job or get paid more, but a non-accredited one is not without value. Non-accredited courses might not give you a recognised qualification, but they still show employers that you are serious about your own development. They are also cheaper to do than accredited courses, and they normally don’t require you to have a matric certificate. It is up to you to decide if you want to do an accredited or non-accredited course, but both of them are a step in the right direction.

What’s the Difference Between Secretarial Courses and Office Administration?

Administrative assistants typically provide more advanced and specialised services, while a secretary is a person whose job is strictly clerical. Secretaries have to do jobs like typing and copying dictations, attending telephone calls and fixing appointments. An administrative assistant will also do this but may also be trusted with the responsibility of long-term projects that are of interest to the boss.

Reasons to Study Secretarial Courses

There are many reasons why it might be a good idea to study secretarial courses.

  • The different secretarial courses will equip you with different skills and knowledge.
  • These courses can enhance your CV.
  • You can use your skills gained in secretarial studies and apply it to many different secretarial fields.

Would you Like to Study one of our Secretarial Courses?

Get a head start in your career and start your qualification today.

  1. Fill in the form on this page and we will get back to you shortly.
  2. Call us toll-free: 0800 39 00 27
  3. Have a quick with us on Whatsapp: 082 318 8892

Last Updated: May 4 ,2020

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