Course Level: Short Course Certificate

Conflict Management

An organization combines different personalities which could often clash. This module will teach you how to handle conflict within a professional environment.

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Change Management

Change is inevitable. This is the way of life. This module will teach you how to handle and implement organisational changes effectively.

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Business Etiquette

The Business Etiquette course aims to help you conduct yourself professionally at your organisation and teach you what appropriate workplace behaviour is.

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Front-line Leadership

Learn how to become a successful front-line leader who understands how to effectively communicate with both management as well as employees.

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Managerial Leadership

The leadership of an organisation often determines how successful the organisation becomes. Learn how to become a successful and competent leader.

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Stress Management Module

Stress Management techniques help you cope with high stress situations. You will learn to perform at your best, even under intensely stressful circumstances.

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Email Etiquette

This Email Etiquette course will teach you the structure needed to construct professional emails which are appropriate in the workplace.

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Report Writing

Do you want to write detailed reports which inform your reader in an easily understandable way? Our Report Writing course is just for you.

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First Aid

Do you want to make sure that if there are any medical emergencies, you can take control and know what to do? Then a First Aid course is for you.

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